FAQs
How can I contact Negrea.shop?
You can contact us via email at info@negrea.shop, where our customer service team will be happy to assist you with anything you need!
Do you ship globally?
Yes, we ship globally.
Can I modify or cancel my order?
To ensure prompt processing, please request any modifications or cancellations within 12 hours of placing your order. Requests made after this period will be declined. Your order can be returned for a full refund after you receive it.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed
All orders are managed and shipped from our warehouse. Please allow additional time for order processing during holidays and sale seasons. We process orders Monday through Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after processing. Please note that we do not ship on weekends.
How long will it take to receive my order?
Due to high demand, orders may take between 2-4 weeks to arrive.
What do I do if I don't receive my order?
If you do not receive your order within 30 days from shipment, you are eligible for a full refund.
For any further questions or concerns, feel free to contact us via email at info@negrea.shop. Our team is here to assist you!
You can contact us via email at info@negrea.shop, where our customer service team will be happy to assist you with anything you need!
Do you ship globally?
Yes, we ship globally.
Can I modify or cancel my order?
To ensure prompt processing, please request any modifications or cancellations within 12 hours of placing your order. Requests made after this period will be declined. Your order can be returned for a full refund after you receive it.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed
All orders are managed and shipped from our warehouse. Please allow additional time for order processing during holidays and sale seasons. We process orders Monday through Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after processing. Please note that we do not ship on weekends.
How long will it take to receive my order?
Due to high demand, orders may take between 2-4 weeks to arrive.
What do I do if I don't receive my order?
If you do not receive your order within 30 days from shipment, you are eligible for a full refund.
For any further questions or concerns, feel free to contact us via email at info@negrea.shop. Our team is here to assist you!